If someone turns on "request read receipt" then I set up a rule to route all their messages to a sub folder with their name. I also think Mark's answer is great: asking for a receipt doesn't absolve you responsibility to follow up. It seemed like a good idea at the time, but was so abused by spammers as a tracking device, that most mail systems and clients turn these notifications off by default. Many others have indicated that mail receipts in general is a feature left over from the more innocent (less spam) days of the 80's and 90's. Regarding clients: just because you use Outlook, it's not reasonable to assume your clients will.
OUTLOOK READ RECEIPT REQUESTED HOW TO
The best way to use a tool such as this is when follow up by you is immediately necessary. Request Read Receipt is a tool, and like any other tool, it can be used, or it can be abused. So senders who do NOT receive a bounce notice cannot rely on that to demonstrate successful delivery.Ĭontact our integration team to learn more about how you can add Registered Email™, RMail, and RSign services to your workflows.The answer to this question depends largely on how you use this "cool option". Reliance on bounce notices provides a false sense of security, as most recipient servers turn off bounce notices due to “Directory Harvest Attacks” and “Backscatter Blacklisting” concerns.
OUTLOOK READ RECEIPT REQUESTED PLUS
Even if they do return a read receipt, (a) the receipt tells nothing about message content, (b) the times are based on the sender’s computer and are not uniform, and (c) the format is simple text, which can be modified and is not an authenticatable record proving delivery plus content delivered.Īn email sent as a Registered Email™ message returns a Registered Receipt™ proof of delivery record for the sender, regardless of recipient actions, settings, or software.
Most recipients disable these read receipt requests and the feature is rendered useless. These settings simply create a pop-up for the recipient – if they also have a compliant email program and have not disabled this capability – that asks the recipient to let the sender know they opened the email. Registered Email™ certified e-delivery services track delivery and message opening and provide an audit trail forensic record that can authenticate content and uniform timestamps - regardless of recipient settings, software, or actions.īy contrast, some email programs such as Microsoft Outlook provide settings to request a read receipt. Standard Request Read Receiptsįor important email, where delivery, content or timestamps may be questioned in the future, requesting a read receipt is not good enough. Security Automation Security Automationīeyond Standard Request Read Receipt Functions – Registered Email™ E-Delivery Proof vs.Electronic Signature Electronic Signature.